CEO Tunji Bello confirmed the investigation in a statement to Bloomberg, stating that the FCCPC is examining the circumstances surrounding Uber's departure from the Nigerian market.
This inquiry follows Uber's announcement on September 2, 2026, that it would cease operations in Nigeria and Uganda, a move that surprised many riders and drivers.
Uber's notice to drivers did not specify the reasons behind its exit, only describing it as a "tough decision." The company stated, “From this date, you will no longer be able to receive rider trip requests through the Uber app.”
The ride-hailing industry in Nigeria has become increasingly competitive, with rivals like Bolt and InDrive gaining traction, thereby impacting Uber's market position.
Additionally, economic pressures have posed challenges for mobility services, raising questions about the sustainability of Uber's operations in the region.
Confounding matters, a recent disagreement between Uber and the Federal Airports Authority of Nigeria (FAAN) over the regulation of e-hailing services at airports may have contributed to the decision.
FAAN Managing Director Olubunmi Kuku clarified that the authority’s regulatory interventions were driven by safety concerns and accountability, and did not influence Uber's exit.
Kuku highlighted ongoing discussions about liability issues concerning driver conduct, as e-hailing companies often classify drivers as independent contractors rather than employees.
Despite the unfolding situation, Uber’s Help Centre will remain operational until September 24, 2026, to assist drivers with any questions related to the transition.
The FCCPC's investigation aims to ensure consumer protection and accountability in light of Uber's abrupt departure from the Nigerian market.
As the competition heats up in the ride-hailing sector, the implications of Uber's exit will be closely monitored by regulators and stakeholders alike.
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